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Frequently Asked Questions
Items in stock will ship same or next business day. Made to order items ship within 2-3 business days. Delivery details will be provided at checkout and a confirmation email with tracking will be provided.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
If for any reason you are not completely satisfied with your purchase, you may exchange or return it for a complete refund within 30 days. Please contact at us at sales@goldandwillow.com for details.
If your jewelry needs repair, please contact us at sales@goldandwillow.com for repair instructions.
Please contact us at sales@goldandwillow.com or through our contact page or messaging page.